Plans, Pricing &Your Account

Subscription Plans

Professional Plan ($8/month on annual subscription)

• Unlimited log entries aligned with Ahpra requirements
• Digital supervisor sign-off workflows
• Track all categories & CPD requirements
• Secure cloud storage & encryption
• Professional PDF exports
• Supervisor management
• Progress tracking dashboards

Premium Plan ($14/month on annual subscription)

Everything in Professional, plus:

• AI voice transcription (10 hours/month)
• Visual calendar view of your entries
• Advanced analytics & insights dashboard
• Logbook health score tracking
• Projected completion dates
• Priority support

Choose the plan that best fits your needs—Professional for core logbook functionality, or Premium for additional time-saving features like voice transcription and advanced analytics.

Works for All User Types

Both the Professional and Premium plans work for all user types:

• 5+1 (Provisional Psychologists): Track your 1,500+ hour internship requirements
• Registrars: Track your registrar program requirements (1,500–3,000 hours depending on pathway)
• Registered Psychologists: Track your annual CPD requirements (30 hours per year)
• Supervisors: Review and approve supervisee logbooks

Logsage automatically adapts the interface, tracking, and requirements based on your selected user type.

Free Trial

New users receive a free 30-day trial period to explore Logsage's features. During the trial, you'll have access to all Premium features. You can check your trial end date in your Profile page.

No credit card is required to start your trial.

When your free trial ends after 30 days, you will need to subscribe to a paid plan (Professional or Premium) to continue using Logsage. All your previously logged entries and settings are securely saved.

AI Voice Transcription Limits

Premium users receive up to 10 hours (600 minutes) of AI voice transcription per month. Your usage resets at the start of each billing cycle.

Each voice entry typically only takes 1–2 minutes, so 600 minutes per month will be ample for most users. You can check your current usage in your Profile page.

Once you've used your 10 hours of AI voice transcription for the month, you won't be able to use the feature until your limit resets at the start of your next billing cycle. You can continue logging entries manually at any time.

If you need a higher limit for your use case, contact Logsage at support@logsage.com.au to explore options for custom AI voice limits.

Cancellations and Refunds

Logsage subscriptions are generally non-refundable. We recommend using the free 30-day trial period to ensure the app meets your needs before purchasing a subscription. Details on cancellation and refund policies are provided in our Terms of Service.

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Registrar Programs

Logsage supports three registrar program types:

Registrar – 6th Year (MPsych/Bridging) – Standard Pathway

• Total: 3,000 hours over ~1.7 years (88 weeks)
• Supervision: 80 hours
• Active CPD: 80 hours (ALL must be active)
• Annual client contact: 176 hours minimum per year

Registrar – 6th Year + Doctoral Thesis

• Total: 2,250 hours over ~1.3 years (66 weeks)
• Supervision: 60 hours
• Active CPD: 60 hours (ALL must be active)
• Annual client contact: 176 hours minimum per year

Registrar – 7th Year+ (DPsych/PsyD)

• Total: 1,500 hours over ~0.85 years (44 weeks)
• Supervision: 40 hours
• Active CPD: 40 hours (ALL must be active)
• Annual client contact: 176 hours minimum per year

When you create your account, select “Registrar Program” as your account type and choose the program that matches your endorsement pathway.

Direct Observations for Registrars

Unlike provisional psychologists (5+1 internship) who must track 2 intervention sessions and 2 assessment sessions that are directly observed by supervisors every six months, registrar programs do not have this requirement.

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Account Management

Selecting Your User Type

When you first sign up for Logsage, you'll be asked to select your user type during the account creation process. This determines which features and requirements are tracked in your logbook.

• 5+1 (Provisional Psychologist): For psychologists completing the 5+1 internship program (1,500+ hours)
• Registrar: For psychologists completing registrar programs (1,500–3,000 hours depending on pathway)
• Registered Psychologist: For fully registered psychologists tracking annual CPD requirements (30 hours per year)
• Supervisor: For supervisors who review and approve supervisee logbooks

If you need to change your user type after account creation (e.g., you've completed your 5+1 and are now registered), you can update this in your Profile settings. Note that changing your user type may affect how your existing entries are categorized and displayed.

Changing Your Primary Email

To change your primary email address, contact support@logsage.com.au from your current email address. The support team will verify your identity and assist with the change.

You'll need:

• Email from your current primary email address
• Your account details (name, approximate account creation date, or other identifying information)
• The new email address you'd like to use

Recovery Email

A recovery email (also called a secondary email) is an additional email address you can add to your account for account recovery purposes.

• Add a verified secondary email address in your Profile settings
• If you lose access to your primary email, contact support@logsage.com.au from your verified secondary email
• The support team will verify your identity and can change your primary email to your recovery email

Resetting Your Password

If you've forgotten your password, you can reset it easily:

1. Go to the Sign In page
2. Click “Forgot password?” or “Reset password”
3. Enter your email address (primary or verified secondary email)
4. Check your email for a password reset link
5. Click the link and follow the instructions to create a new password

If you have multi-factor authentication (MFA) enabled, you may need to verify your identity through additional steps. If you're having trouble, contact support@logsage.com.au for assistance.

Multi-Factor Authentication (MFA)

Multi-factor authentication is optional but highly recommended for enhanced account security. When enabled, you'll need both your password and a time-based code from an authenticator app (like Google Authenticator, Authy, or Microsoft Authenticator) to sign in.

How to enable MFA:

• Go to your Profile settings
• Navigate to the Security section
• Click “Enable 2FA” or “Set up Multi-Factor Authentication”
• Scan the QR code with your authenticator app
• Enter the verification code to complete setup

MFA significantly reduces the risk of unauthorized access to your account, even if someone obtains your password. This is especially important for accounts containing professional practice records. You can enable or disable MFA at any time from your Profile settings.